Understanding the "Reload this page to use Vauz" Message
Vauz Autofill was updated while this page was open. Reload the page, then try again.
This appears when Vauz Autofill has been updated, reloaded or turned off while the page you are looking at was already open. Autofill cannot work on that page any more, and reloading it is the whole fix
Nothing is wrong with your setup. Your saved passwords are untouched, the extension is still paired with the Vauz app, and every other tab is fine. There is nothing to reset and nothing to re-pair
Why a reload is needed
To offer autofill, the extension places a small script into each page you open. That script is tied to the copy of the extension that placed it
When the extension is replaced — which is what an update does — pages opened afterwards get the new script and work normally. Pages that were already open keep the old one, and it is now attached to something that no longer exists. It can still draw on the page, which is how it manages to show you this message, but it can no longer ask for your logins
Reloading the page throws the old script away and lets the new extension place a fresh one
How to fix it
Reload the page
F5, or Ctrl+R on Windows and Linux, Cmd+R on a Mac. The refresh button in your browser's
toolbar does the same thing
Try autofill again
Click the Vauz mark in the login field, or the field itself, depending on your settings
That is all it takes. If you had already typed something into the form, reloading will clear it — so copy anything you want to keep first
Do not reset the extension for this. Resetting removes the pairing with the Vauz app and makes you set it up again from scratch, and it will not help — the old page will still be carrying the old script afterwards
When you will see it
- After Vauz Autofill updates. Browsers install extension updates on their own, usually in the background, so this is the common case. It happens once, to the tabs that happened to be open at that moment
- After you disable and re-enable the extension, or reload it from your browser's extensions page
- After you remove the extension while pages are still open
It is always specific to one page. Opening the same site in a new tab works immediately — which is also why it can look as though nothing is wrong when you go to check
You may also notice
On a page in this state, a login field that appeared after the update carries no Vauz mark at all. That is deliberate: a mark there would be an offer the page can no longer honour. Marks that were already drawn stay, so that clicking one can tell you what happened
Warnings about a web address resembling another site are not affected, and still appear. Those are worked out inside the page itself and never needed the rest of the extension
What this message is not
This is not "Vauz is not responding", which means the Vauz app did not answer, and not "Vauz needs to be reconnected", which means the app no longer recognises the extension. Both of those are about the connection to Vauz. This one is only about a single page having gone stale
If reloading does not clear it, the message is not describing your situation. Start with Vauz Autofill Extension troubleshooting
If it keeps coming back
Seeing this once after an update is normal. Seeing it repeatedly on pages you have just opened is not — please contact Vauz support with your browser and its version, your Vauz version, your Vauz Autofill version, and the address it happens on