Create a Vauz account
A Vauz account needs only your email address and a passkey: a way of signing in where your phone or computer asks for your fingerprint, face or PIN instead of a password. There is no password to choose and no card to enter. The account is free, and a paid plan is something you can choose from your dashboard afterwards
You do not need an account to use the Vauz app. The account is for the website, vauz.sealzi.com: your plan, your family and your billing. Your vault, the passwords you save in the app, stays on your own device, and this account never sees it
Steps
Step 1: Go to the sign-up page
Visit https://vauz.sealzi.com/enter/ (opens in a new tab) and press SIGN UP. The Create Account form slides into view.
If you picked Plus or Premium on https://vauz.sealzi.com/pricing (opens in a new tab) first, you are brought straight here,
and the plan you picked is remembered for later, even if you open our email on another device
Step 2: Enter your email address and press Email me a link
Use an address you can read, because everything else depends on it. A box opens saying
"Check your email" and "An email is on its way to that address 📬 Open it to carry on. Peek in spam
too, just in case". Press Got it
That box looks the same for every address, even when no email goes out, so that nobody can use the form to find out who has an account. If nothing arrives, see The email didn't arrive, or the link doesn't work
Step 3: Open the email and press Create my account
It is titled Create your vauz.sealzi.com account and comes from Vauz, support@vauz.sealzi.com. The
link works for 3 days, and only once. Opening it does not use it up: pressing Add a passkey in the
next step does, and that is the moment your account is created. So if someone types your address by
mistake, nothing is created unless they can open your email
Step 4: Tick the box, then press Add a passkey
A box titled "Create your account" covers the page. It says "Create your vauz.sealzi.com account. Add a passkey and it's ready", and under that "Account:" followed by your email address. Check that it is yours
Tick "I agree to the Terms of Service and the Privacy Policy" (see
What the tick box means below), then press Add a passkey. Your device asks
for your fingerprint, face or PIN, and the passkey is made
Step 5: Approve the second prompt to sign in
The box says "Passkey ready 🔑 Signing you in…" and your device asks once more. This second prompt signs you in with the passkey you just made, which also proves it works while you are still at the device. Your dashboard opens on the Free plan, or on the plan you picked on the pricing page so you can pay for it if you still want it. See Choose, change or cancel your plan
If you close the second prompt by accident, your passkey is still made. Press Sign in with a passkey
on the sign-in page
The "Your vauz.sealzi.com account is ready" email
Once your first passkey is made, we send Your vauz.sealzi.com account is ready. It says you set up a passkey, reminds you that you sign in with your fingerprint, face or PIN, and suggests adding a second passkey on another device. It has no button, because you never need to sign in from an email
- If it was you, there is nothing to do. You can ignore it
- If you didn't set up an account, someone opened a link that was sent to your email address. Write to support@vauz.sealzi.com and tell us, as the email asks. Since someone could open an email sent to you, it is worth changing your email password too
What the tick box means
Before your passkey is made, you are asked to agree to two documents. Both links open in a new tab, a second page in your browser that leaves this one open, so you can read them first and come back:
- The Terms of Service (opens in a new tab): the rules for using your vauz.sealzi.com account and paying for a plan
- The Privacy Policy (opens in a new tab): what we keep about you, and why
The small print under the box says "We record that you agreed, and when — along with your IP address and browser, which are kept encrypted — as proof that this account and any payment on it were authorised by you". In plain words:
- Your IP address is the number your internet connection uses online, a little like the return address on an envelope
- Your browser is the app you are using to visit the website, such as Safari, Chrome or Firefox
- Encrypted means your IP address and browser are stored in a form that only our server can read, and they are read only to answer a payment dispute
- A payment dispute is when someone asks their bank to take a payment back, saying they never agreed to it. This record is our proof that the account's owner did agree
It is written down once, when your first passkey is made, and adding more passkeys later does not change it. It is read only to answer a payment dispute, and never used for tracking or advertising
If you press Add a passkey without ticking the box, the page says "Tick the box to accept the Terms of
Service and Privacy Policy first ☑️"
If something goes wrong
Keep the page open while you try again: pressing Add a passkey again on the same page carries on from
where it stopped, for an hour after you first pressed it. If you closed the page after pressing it but
before the passkey was made, or the hour ran out, your account exists without a passkey, and the
email's link has been used. See Never finished signing up
| Message | What it means | What to do |
|---|---|---|
A box saying "You already have an account 🙌" and "Use the passkey for" your address, with Sign in with a passkey and Lost your passkey? | This address already has an account with a passkey, so nothing new was made | Press Sign in with a passkey. If you no longer have that passkey, press Lost your passkey? and see Lost your passkey |
| "Couldn't set up your account. Try again 🤞" | Your account could not be made just then | Press Add a passkey again. If the page then says the link was used, see Never finished signing up |
| "That was cancelled, or it timed out ⏳ Try again whenever you're ready" | Your device's prompt was closed, or left waiting too long | Press Add a passkey again |
| "That passkey setup timed out ⏳ Try again" | More than a minute passed between pressing Add a passkey and approving your device's prompt | Press Add a passkey again and approve the prompt straight away |
| "Couldn't finish setting up that passkey. Try again 🤞" or "Couldn't finish setting up your passkey. Try again 🤞" | Your device's answer could not be used | Press Add a passkey again |
| "This device couldn't make a passkey Vauz can use 😕 Try another device, or a security key" | This phone or computer cannot make the kind of passkey Vauz uses. Your account was made, but without a passkey | Finish it on another phone or computer. See Never finished signing up |
| "This browser doesn't do passkeys 😕 Open this link in a current Chrome, Safari or Firefox" | The browser cannot make passkeys, so the button cannot be pressed | Open the email's link in an up-to-date Chrome, Safari or Firefox |
| A box titled "That link no longer works", saying "That link was used, has expired, or a newer one replaced it ⏳ Use the newest email, or ask for a fresh one" | The link is more than 3 days old, was already used, or you asked again and a newer email replaced it | Open the newest email, or ask for a fresh link. See The email didn't arrive, or the link doesn't work |
| A box titled "Couldn't reach us 😕", saying "Your link couldn't be checked just now. Check your internet connection, then press Try again" | The page couldn't reach us to check your link. The link may well be fine | Check your internet connection, then press Try again |
| A box titled "Couldn't check your link" | We couldn't check your link just then, for example after too many tries | Wait a moment, or as long as the box asks, then press Try again |
| "Couldn't reach us 😕 Check your internet connection, then press Add a passkey again" | The page couldn't reach us when you pressed Add a passkey | Check your connection, then press Add a passkey again |
| "Your account is set up already 🙌 Sign in with your passkey", on the sign-in page, with a box titled "You already have an account 🙌" | Your account has a passkey already: it was made but the answer never reached the page, or you finished from another link | Press Sign in with a passkey and use the passkey you made |
| "This setup waited too long ⏳ Press Email me a link, and finish from the email", on the sign-in page | More than an hour passed between your first press of Add a passkey and the last one, so the box closed. Your account exists, still without a passkey | Your address is already filled in: press Email me a link, and finish from the Finish setting up your vauz.sealzi.com account email. See Never finished signing up |
Things worth knowing
- Already have an account? If you ask with an address that already has one, the email is You
already have a vauz.sealzi.com account instead, with a
Sign inbutton. Nothing about your account changes - Started before but never added a passkey? The email is Finish setting up your vauz.sealzi.com account instead. See Never finished signing up
- You are not asked to name the passkey. You can name it later from your dashboard, and most people never need to. See Manage your passkeys
- Add a second passkey on another device once you are in. Then losing one device never leaves you waiting on an email link to get back in. See Sign in on a new device