Change your name

On your dashboard's Profile card, press Edit, type the new name, and press Update Info. The page says "Saved ✨" and shows the new name straight away

What the Profile card shows

The Profile card is the first card on your dashboard, or press Profile in the menu

• Display name — the short name you chose. It's the name people in your family see
• Full name — your full name, if you gave one
• Email address — the address your account uses, which is where our emails go
• Terms accepted — when you agreed to our terms. See below

A name you haven't given reads Not specified. The small label beside the picture shows your plan: Free, Plus or Premium

Steps

Who sees your names

Your display name is seen by:

• Everyone in your family, on the Family card: in the list of members, as the person who runs the family if that's you, and as the person paying for its plan if that's you
• People you invite to your family by email. The invitation starts with your display name in quotes, then "invited you to their family"
• People in your family, in our emails about seats, which name who pays for the family's plan and who is on Free
• You, in our automatic reply when you write to us from your dashboard: it starts "Hi" and your display name, or "Hi there" if you have none
• Our support team, with any message you send from your dashboard

Your full name is seen only by you, on the Profile card, and by our support team with any message you send from your dashboard. Your family doesn't see it

No display name? Then people in your family see your email address partly hidden instead: the first letter, three dots, and everything from the @ on — for example m•••@example.com. Invitations you send show it the same way

Changing your email address

There is no box for it on the dashboard. To use a different address, write to support@vauz.sealzi.com

Terms accepted

This line records when you ticked "I agree to the Terms of Service and the Privacy Policy" while setting up your account. It shows one of three things:

• A date and time, then a version — for example (version 2026-10-05). That is when you agreed, in your own time zone, and which edition of the Terms of Service (opens in a new tab) was in force then. Editions are named by a date. It is written once: adding another passkey later doesn't change it
• Recorded — your agreement is on record, but this browser couldn't show its date. Nothing is wrong
• Not recorded (account predates the current terms) — your account was made before the website started keeping this record. Nothing is wrong, and there is nothing to do

As the sign-up page says, we also keep the internet address and the browser you agreed from. They are stored encrypted, and read only if a payment on your account is ever disputed — see the Privacy Policy (opens in a new tab)

Messages you might see

In each case the box stays open with what you typed