Managing your passkeys

Every passkey on your account is listed on your dashboard, on the Passkeys card. You can add one, give it a name, and remove one you no longer use. New to passkeys? See What is a passkey?

What the list shows

Each passkey is one row:

• Its name, or Unnamed passkey if nobody has given it one
• When it was added, under its name, for example Added 3 Oct 2026
• When it was last used, on the right beside its buttons: Used today at a time, Used yesterday at a time, Used and a date, or Never used if it has not signed you in yet. On a computer, point at either line to see the full date and time
• An amber note, on a passkey that cannot leave the device that made it: "On this device only — if you lose it, you'll need an email link to get back in"
• A grey note, on your only passkey: "Your only passkey — add a second one before you can remove this"
• Its buttons: Rename, and Remove once you have more than one passkey

Signing in with a passkey counts as using it, and so does using it to confirm it's you. We keep only the most recent use, not a history. There is no list of when or where you signed in

If the list itself doesn't load, when your dashboard opens or just after you add a passkey, the page says "Couldn't load your passkeys 😬 A refresh usually sorts it out, or write to support@vauz.sealzi.com if it keeps happening". Refresh the page, and write to us if it keeps happening

Adding another passkey

Press Add a passkey, at the top right of the Passkeys card, and approve your device's prompt. This is the single best thing you can do for your account: with two passkeys, no one device is the only way in

Unless you signed in within the last five minutes, Vauz first asks you to confirm it's you. A box headed Confirm it's you appears: press Use my passkey and approve the prompt with a passkey you already have. A second box, Now add the new passkey, then says "Confirmed ✅ Press Add, and your device asks for the new passkey": press Add and approve the prompt for the new one. A new passkey can sign in to your account, so it is never added on a signed-in browser alone. Deleting your account asks the same way

When it works, the page says "Passkey added 🔑 A heads-up email is on its way". The email is titled A passkey was added to your vauz.sealzi.com account. (The very first passkey of a new account gets Your vauz.sealzi.com account is ready instead.) If an email like that arrives and it was not you, someone else has got into your account: sign in with a passkey you already had, remove the new one (that signs them out too), and press Sign out everywhere to be sure. If the email says the passkey was added using a recovery link, someone has read your mailbox, so change your email account's password as well. See Is this email really from Vauz?

If adding a passkey doesn't work

If confirming it's you doesn't work

The Confirm it's you box stays open, so you can press Use my passkey again

The messages about your device, such as "That was cancelled, or it timed out ⏳ Try again whenever you're ready", can appear here too. See Signing in with a passkey for what each one means

Renaming a passkey

Press Rename beside the passkey. Its name turns into a box you can type in, up to 60 characters. Press Enter, or click anywhere else on the page, to save the new name. Press Escape to keep the old one. Leaving the box empty, or unchanged, keeps the old name too

A name is useful once you have more than one passkey: Work laptop and Phone tell you what you are about to remove, where two unnamed rows do not

The rename email

Every rename is emailed to you, titled A passkey on your vauz.sealzi.com account was renamed, and it says what the old name was and what it is now. That is deliberate. Renaming is not held back by the 24-hour safety pause, so someone who got in with an emailed link could relabel their passkey to look like your own, and it would stop standing out in this list

If it wasn't you, someone is signed in to your account, and the email says what to do: sign in with a passkey you recognise, remove any you don't (that signs them out too), then press Sign out everywhere, under your list of passkeys. See Signing out everywhere

Removing a passkey

Press Remove. A box asks "Remove this passkey?" and quotes the passkey's name back to you, for example "Remove “Phone” — a name chosen by whoever added it? You won't be able to sign in with it again". It says who chose the name because, on an account someone else got into, that may have been them. Press Remove to go ahead, or Cancel

The page says "Passkey removed 🗑️". Removing a passkey also signs out every browser that signed in with it. If it is the passkey you signed in with on this browser, the page says "Passkey removed 🗑️ You'd signed in with it here, so sign in again with another one" and takes you to the sign-in page. A dashboard already open on another device can keep working for up to 11 minutes before it is signed out, but it cannot add a passkey in that time

A passkey with no Remove button is your only one. Instead of the button, the row reads "Your only passkey — add a second one before you can remove this". Removing your last passkey would leave nothing to sign in with but an emailed link, so it is not offered at all rather than offered and refused. Add a second passkey and the button appears on both. If what you actually want is the account gone, see Delete your account instead

It stays on your device

Removing a passkey takes it off your account. It does not delete it from the phone, computer or password manager that holds it, and your device may go on offering it when you sign in. If you pick it, the sign-in page says "That passkey doesn't sign in to vauz.sealzi.com any more 🔑 It was removed from its account, or the account was deleted. Delete it from your device's saved passkeys, and sign in with another". Some browsers then forget it by themselves. If yours doesn't, see Signing in with a passkey for how to delete it from your device

If removing doesn't work

The message shows on top of the "Remove this passkey?" question, which stays open behind it, so you can read it straight away. Then press Cancel, or Remove to try again

Signing out everywhere

Under your passkeys is the line "Lost a device, or see a passkey you don't recognise? Remove it first, then sign out everywhere", and the Sign out everywhere button. It signs your account out of every device and browser, this one included. It asks first, in a box headed "Sign out everywhere?": press Sign out everywhere there to go ahead. Then you are taken to the sign-in page. Use it when a device is lost

If someone else may have got in, remove any passkey you don't recognise first. Signing out everywhere ends every sign-in, but it doesn't remove any passkey, so a passkey of theirs would let them sign straight back in

Other tabs of the site in this browser are signed out straight away. A dashboard already open on another device can keep working for up to 11 minutes, but it cannot add a passkey or delete the account in that time. After that, it is signed out the next time it does anything

After signing in with a recovery link

A passkey added with an emailed recovery link (see Lost your passkey) has a safety pause. For its first 24 hours it cannot remove another passkey, delete the account, or change your family: start, join or leave one, remove someone, name a guardian, move a seat or close it. For its first 2 hours it cannot use billing on the Plan card either. A passkey you add while signed in with it has the same pause

The message names what is paused and how much of the wait is left, for example "Safety pause 🛡️ You signed in with a passkey added from a recovery link, so removing a passkey is paused for another 23 hours and 5 minutes. Sign in with the original passkey, or come back then". See Safety pause

That pause exists for you: it gives the A passkey was added to your vauz.sealzi.com account email time to reach you, so that if somebody else used your mailbox you can still sign in with your original passkey and remove theirs

The pause belongs to the new passkey alone. If you sign in with a passkey you had before you used the link, nothing is paused for that sign-in, so you do not have to wait it out

Related

• Signing in on a new device
• Lost your passkey
• Why was I signed out?